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Latest Blogs

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What a Load of … Cognition! The Crucial Importance of Cognitive Load in Training

Author: Jordan Birnbaum — As a behavioral economist, nothing irks me more than the misconception that human beings are, generally speaking, mentally lazy. This false premise is based on the observation that people often don’t think things through, particularly when it comes to decision-making. Human beings are not inherently lazy – we’re inherently efficient. We […]

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I/O, HR and BE – 6 Letters to Account for the Fact that People Are Basically Impossible

Author: Jordan Birnbaum — Industrial / Organizational Psychology (“I/O”) is now more than a century old.  Its roots go back to around WWI, as militaries tried to determine how best to assign new recruits.  Questions about who should be in the trenches, who should be driving tanks and who should become engineers were exceedingly important. […]

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How Much is Enough (or, When Have You Taken “Reasonable” Steps to Protect Against Cybersecurity Threats)?

Authors: A. Jonathan Trafimow and Stephen E. Breidenbach — As technology continues to evolve and the law struggles to keep up, we are seeing more and more data protection statutes coming into existence. A number of these laws require businesses to implement reasonable standards, and do not specify what safeguards are reasonable. However, since agencies […]

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Who Needs a Needs Analysis Anyway?

Author: Sy Islam — When I teach my students about training, I stress the importance of needs analysis–the method by which trainers address skill gaps at the individual, group, and organizational level. Most training professionals would love to do more needs analysis, but they often face organizational barriers. Over the years, I have wrestled with why it’s such […]

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Should We Just Stop Using Smile Sheets?

Author: Sy Islam — Smile sheets, or affective/reaction measures of training and teaching effectiveness, are a staple of training evaluation. Often, trainee feedback is the only measure we use to assess training effectiveness. But does it make sense? Over the last three decades, many training professionals and I-O psychology practitioners have criticized the overuse of these training reaction measures. […]

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